Customer SupportOur customer support team handles AOG support, spares support, field-service, repairs and overhaul requirements. We have partnered with Repair and Overhaul facilities strategically located worldwide for spare and technical support. These facilities are manned with highly skilled FAA approved repair and overhaul resources ready to service your needs.
Tech SupportThe EAST technical support team is responsible for field service, warranty service, product changeovers, and upgrades. These resources are made available worldwide when some situations cannot be resolved through remote communications and are usually offered free of charge for routine customer support.
EAST also offers training to customer personnel for equipment installation, maintenance, and repair at our California facility or on site at customer locations.
Spare PartsSpare logistics support, Initial spares provisioning, and all related information is provided by our spare support department. In addition, EAST also offers 24 hours a day, 7 days a week AOG coverage to handle emergencies.
For standard orders, please contact our Customer Service Representative during EAST’s regular business hours.
Repair and OverhaulEAST provides full repair and overhaul services for added convenience to customers who may like to take advantage of our premium total customer care package. EAST is focused on providing the best value to our customers by minimizing overall cost of ownership with minimal turn-times, maximum performance and reliability.
Tech Support ContactTo talk to one of our technical support representatives, please contact us at:
Phone: (626) 969-1130